I am a new user of this and i asked for a logo to be designed. I went for their top package and they sent drafts through. I liked them and thought these were the final product so i paid thinking thats when i was supposed to.
When i tried to use them i realised they were just the drafts and asked for the full res versions, they sent through 1 but there are another 4 they havent and its been 3 days.
There was a promise in the gig od social media kits 3d versions etc but i have received none of that,
Is there anything i can do ( i have messaged them a lot)