I needed a companies logo modernised, using a flat design. I chose a level 2 seller with 563 reviews and 4.9.
I provided the current logo and font and he just needed to add the creativity that was evident in his portfolio and gig description, “modern, creative, unique.” 12 days in and we’ve got little to nowhere, very simple font colour changes are ignored and he has not came up with anything close to usable by any company. My last message I asked can he please pay attention to my simple requests and just come up with something creative, and along the same vein of our current logo. He’s told me to sketch something and with this its clear he cannot deliver as described.
His description offers a 100% money back guarantee, should I do this with him or via Fiverr? Also, if you’re given a current logo, a new font and asked to modernise is this possible with $30 or does that amount always get very basic and amateur results?