Seller no longer available on marketplace

[ladybennett]

Why didn’t Fiverr inform me of this. I have been communicating with my seller up until a few days ago. I just tried to contact them to ask how things are going and it says the account is no longer available. The seller is actually managing an account for me and has the passwords etc to my financial account. I also paid for this service. An email informing me that the person is no longer available.

[fahimulkarim]

Sorry to hear about the experience. Open a ticket to the Customer Support they will reach you within 24 hours.

[ladybennett]

Thank you. I have now emailed them via the link you sent me.

[misscrystal]

Thank you. I have now emailed them via the link you sent me.

You should change the passwords to your financial account.