Fiverr Forum

Seller no longer responding ?!?!


#1

What do I do if my seller has stopped responding? My order says complete, however I never received everything my package was supposed to include! Please advise, thanks!!


#2

In this case, contact customer support. If you do not get your products regarding your order, they will cancel the order and you will get the refund.


#3

How do I contact customer support?


#4

Not here - at Fiverr. Your photo near basket -> Help - open ticket


#5

https://support.fiverr.com/hc/en-us


#6

https://support.fiverr.com/hc/en-us


#7

Opps, I’m so slow. :stuck_out_tongue:


#8

Thanks everyone!!! I really appreciate the help!