Fiverr Community Forum

Seller not responding ! Order request ! Time (48 hours) over and the time is increasing!

So, I ordered a gig worth 50$. The writer told me that’d he’d be more than happy to help me. Suddenly, he stopped replying. I asked him if he can send me the first few ideas that he has written about. He didn’t answer for two days, which is why I opened an Order request on Sunday at 15:16. The seller had 48 hours to respond. Today is Tuesday and it’s 15:46 already but the gig hasn’t been cancelled, even though it says that the gig will be cancelled if the seller doesn’t respond within 48 hours, which he didn’t. The time is increasing now. 10 minutes ago, it said : THE ORDER WILL BE CANCELLED IN 17 MINUTES
UNLESS THE SELLER RESPONDS now it is saying THE ORDER WILL BE CANCELLED IN 27 MINUTES
UNLESS THE SELLER RESPONDS … what is this??? fiverr has got to be kidding, right??

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Please contact Customer Services:
https://fiverr.zendesk.com/hc/en-us/requests/new

I’m sure they’ll be able to help you! :sunny:

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THE ORDER WILL BE CANCELLED IN 29 MINUTES
UNLESS THE SELLER RESPONDS… why?

There is a bug!
It happened to me 2 weeks ago.
Wait a few minutes.

The Seller seems to be Lucky :grinning: Kidding…
This should be a Bug, Please contact the customer support, they will cancel the Order for you.

Please contact the customer support for your help they can get better solution.

:small_red_triangle:Echo… I think you’ve covered it well @offlinehelpers!

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