Seller open dispute


#1

If seller open dispute to my order, how about my money ? Can my money back ?


#2

I don’t see how a seller can open a dispute. If a buyer opens a dispute it mostly means they want their money back, if a reversion request is initiated it means they want your to change something in the final product you submitted.


#3

You will get your money in your Fiverr account that you can use on your next purchase.

@phantompower, “Resolution Centre”…


#4

Now I see. This only happens when a seller wants time extension or maybe to cancel the order. Is it also considered as a dispute when the seller can’t complete the work and wants to cancel?


#5

Yes, it is considered…


#6

It’s considered a dispute regardless of what the reason for cancellation is. It shows a big red sign saying DISPUTE. You can cancel for any reason, I mostly end up cancelling if buyers do not submit their ‘gig requirement’ data.


#7

I have many reasons to cancel. If a buyer delays on communications, if a buyer fails to provide requirements and many more.


#8

Please am so confused. My seller opened a dispute to cancel without me doing anything wrong. He was supposed to deliver my work on Sunday but He told me to request a modification which I did because he would need more days to deliver my work. I was okay with it and I did so but this morning I realised he had opened a dispute and He stated his reasons was because he received a warning from terms of service. I didn’t contact them and if truly he needed 2- 3 more days to finish my work like He said I am happy to wait because I have waited for 2 weeks before. So I declined. And appealed to him to please finish up on my work. Please what do you think could happen? If he insist on cancelling entirely should I just leave it there?


#9

I’m a little confused, but I think that you are a buyer… you ordered something… your seller requested to cancel; the order, but you were happy to wait - however you decline his request for more time?


#10

yes you receive your money back