Fiverr Forum

Seller protection on fiver order platform


Hello, has anybody noticed the order platform for fiverr has little option for a seller to raise seller-based issues?
I have a client i did an order for, rightfully as per the instructions issued. However, after delivery, the client feels he needs to change the topic of the order. Such change of topic would mean the entire paper is altered.
In my view, the initial delivery was right, as per the instructions given, and the seller should therefore pay for this.
If it is expensive for him/her to pay another amount for the altered order, should it not be me to have pity on him/her and maybe, just maybe, quote a lower price in consideration of his/her predicament?

So far the client does not want to mark the initial order as completed.