I’ve been lurking on the site for a few months and this week I decided to take a plunge and start using the site. I’m looking for some logo designers, picked a few gave my requests, my sample images and waited the next day. Today it has been a constant back and forth that made me feel like the seller either didn’t read my order or didn’t understand me. I asked for no text, got text, and asked for purple in the logo, I got red, at this point I had already filled out a form asking her to cancel my order because she couldn’t follow my request. her last attempts to please me was to take one of my samples and gussy it up as a new logo, but by then I had sent my cancel order. She denied it.
I go to check the new logo and I can’t access it, but I can see by the thumbnail looks like my sample but altered. I ask her again to cancel my order, and that I am not paying for what she has attempted to sell me. she denies it. I make another cancel claim pleading her that I do not want her services anymore, and I am not interested in giving her a bad review. I’m pretty sure she will deny this. Any help?