Fiverr Forum

Seller request to cancel my order?


#1

I’m newbie in fiverr. I have one good experience and one bad experience. My bad experience is when seller can’t keep their promise to do his job in time. I have send him message for the unfinished service, and he reply his sorry then request me to cancel my order. He said I can keep my money.



Actually I don’t need to cancel my gig order, since he had done more than 70% of his job. I just want him to finish his job as I ordered. So I said so to him, and I choose to continue my order. But he didn’t reply after that, and he didn’t continue his job either.



What should I do?? How can I get my money back? Is the seller had been paid for this condition?

Anyone please explain…


#2

You can’t make the seller finish the gig and they are offering for you to cancel. You can request a mutual cancellation or send a message to Customer Support and ask them to cancel the gig. Good luck


#3

thanks… tn5rr2012…

i am newbie. and the answer perfect