fiverr is a great platform no doubt and I love fiverr. It change my life. But it has a number of flaws which make life quite challenging for us good folk.
I got an angry customer on fiverr. Some miscommunication make her angry to me. Then she keep ordering me from some separate fiverr account and then she cancelled all the orders. She even didn’t put any requirements and didn’t tell me what to do. I have to accept the cancellation dispute and she start giving me big big bad reviews.
Immediately my “order completed percentage” and “positive rating percentage” start falling.
I really don’t know what to do.
If there was option to accept order from seller end, I may stop taking orders from her.
Now I get less order for the bad reviews and bad percentage.
please help me.
level 2 seller