I got two (okay 3) of my worst buyers EVER this past weekend, let’s start with Buyer No. 1, because at least that one resolved itself peacefully.
The screenshots above show an individual, who after 2 days of discussion, wanted me to do work for them first and THEN pay me. Upon further investigation, they had a level 2 seller account with multiple 5-star reviews, more than half of which were from the same user copying and pasting the same positive grammatically incorrect review.
I just refused to work with this person and moved on, now Buyer No. 2 is a human being that I wouldn’t wish my worst enemy to interact with.
I would provide screenshots for this person as well, but I’ve already opened a complaint with Customer Support, plus the screenshots are literally too many for me to blur out their names.
Basically Buyer No. 2 hired me to voice over a 194-word script for them immediately after I woke up and logged online. Their only request was that I do it quickly and I got the project done in 6 hours. I sent it over and carried on with my day. I didn’t hear back from them after that.
I woke up the next day to them demanding I cancel my order because they said, and I quote, “I need an American accent and this worse”, very confused I declined the request and asked the buyer to explain what they meant, they sent another cancellation but this time added “It’s because of my client, my client don’t like this”
They then demand I cancel the gig because their client doesn’t like my voice, I explain to them I’ve done all that they’ve asked but they wouldn’t listen and kept requesting a cancellation. Next, they told me about my reviews and if I don’t accept the cancellation they can, quote, “give me a review.”
I said I would not accept the cancellation because I’ve already done the work, and immediately went to CS after that. He’s continued to harass me, demanding I do an American accent, which is physically impossible mind you because neither am I American nor a voice actress, also I never specified I had an American accent in my gig, only that I HAD an accent, so potential buyers would be aware of that. I also have MULTIPLE gig samples, so I don’t know why he was accusing me of false advertising, saying I didn’t sound the same in my gig profile as I sounded in the order I sent him. I don’t know HOW that’s possible but okay.
It’s currently day 2 and he’s been blowing up my inbox and constantly requesting cancellations, throwing insults and making crazy accusations. I’ve stopped responding but keep declining the order being cancelled. I’ve been looking through the forums, help page and google search to find out what happens if a seller send a request to cancel an order because I do not want this spiteful man to cause any damage to my perfect ratings, I’m already on track to become a level 1 seller and any cancellation can tank that progress.
Fast forward to this morning and I wake up to him distressed and blowing up my inbox again, saying things like “It’s all your fault! Look at my profile!! I’m definitely cancelling the order”.
I go check his profile and it turns out his “client” gave him a 2-star rating and it ruined his own perfect 5-star rating profile (which also looks sketchy like Buyer No. 1 with multiple grammatically incorrect reviews from the same person) and now he wants a refund AFTER ACTUALLY USING MY ORDER AND GETTING PAID!!! (Funny enough he starts yelling at the buyer to change their review in his response, insisting he’s the best seller he could’ve gotten).
I ignore him again and went about my day, but just recently he used one of the 2 revisions my gig offers right before the gig acceptance window timer was up (I’m definitely removing those after this ordeal is done) and is now saying I MUST give him an American accent voice over recording, or he’ll report me to Customer Support for “forcing him to accept and incomplete gig”. Also demanding a bunch of other things my gig literally does not provide to make the revision next to impossible to do.
The worst part about all this is…the gig/order literally cost $5