Fiverr Community Forum

Seller Will not cancel order

Had a conversation with the seller about adding a feature to a registration system I created using a particular WordPress plugin. The seller assured me could do the work. Gave him access.

Instead of doing the work I asked for, he tries to create a completely new registration system using 5 additional plugins instead of editing the established registration system in place. I delete his website access and ask him to cancel and he refuses. IMO the seller lied about his capabilities/experience and wasted 3 days. What can I do, funds are tied up in this order that I will not accept as completed.

What can I do?

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Contact CS. They can cancel it for you

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