I too have this problem. I once had someone order a pilot TV show commercial for $5 who then dared to say after looking at my gigs, that I was probably only fit to work on work for people like “Sally the Secretary.”
In this case, why did you order!
That said, I am now very careful about canceling orders as this did seem to lead to my losing my level 2 ranking a while back. In this case, I now either ask buyers for more $$'s (if I can do the work) or take a screenshot of the order before cancelling in case I ever need to explain to CS why my cancellation rate is so high.
Personally, I find the mentality behind people ordering like this hugely depressing. I do real estate videos and am routinely shocked by the intellectual vacantness of a lot of the (apparently) very well paid, high-flying real estate agents who request work.
i.e. “Hi, just to check, if you are based in the UK, how long will it take you to get here and take some shots to create your tour?”
- Yes, aside from people not reading my gig descriptions or watching my videos, some people actually think that I am going to personally visit their properties and take professional photos, (via a transatlantic flight to Miami) for $5-$30 in total.
Then there is the epic order I got to write a letter for someone (for $5) which would 100% guarantee that the person they sent it to would invest $1 million in their business idea.
It’s tough, but at least if anyone ever asks you what you do for a living, you can say that you spend 8 hours a day simply surfing a sea of existential idiots.