~~ LONG POST, BUT I’M REALLY REALLY HEATED! ~~
All of the Sellers I’ve “met” here [in the Forum] have been wonderful, so I doubt this’ relevant to any of YOU, but, sigh my WORST experiences have all been with other Sellers!
The first Buyer/Seller canceled the Order without even bothering to ask for a Revision, of which I was offering 3 at the time. When I asked WHY, he said he didn’t like the timbre of my voice! Wtf? Seriously?! You presumably listened to my samples, but it was AFTER I delivered the work that you decided I “wasn’t right” for it?! If I’d known then what I know now, I would have went to CS with the part of the ToS that says you can’t cancel because you don’t “like” it (the quality or whatever).
The second Buyer/Seller hired me to do vocals for a video game, consisting of 85 different lines, all to be sent as separate files. I had a turnaround time of 3 days, which she AGREED TO! About 30 hours after she placed the Order, she comes messaging me that she needs the file within 24 hours, nearly a day sooner than it was due! Being new and still working towards Level One, I just agreed instead of asking for more money for the Rush Job. I got it done and sent it; 2 days later, she asked for a revision, asking for (1) two lines to be redone in a different tone and (2) two lines were “missing”. No problem with the former, but I went back to the script and noticed the “missing” files were also MISSING FROM THE SCRIPT! I told her and she took several hours to send them. I did them promptly. A day later, the Order AutoCompleted. Nary a review or anything! As a FELLOW SELLER, you’d THINK she’d be kind enough to leave a Review, seeing as I’d bent over backwards for her! But, that’s not all! A WEEK…Lemme type that again, A WEEK after the Order completed, she wanted me to “redo these two lines, with a different emotion”. I told her that would be a new Order, as the previous one had Completed. Her response? “But you did it wrong and I’m just now noticing.”…WTF? You NEEDED this so much that you rushed me, yet you failed to listen right away? I messaged again, that that was not my fault, new Order for the vocals. She finally Ordered and again has let it AutoComplete. STILL no freakin’ Review! AND SHE DOES VOICEOVER WORK HERSELF, so she SHOULD know all the post-record work that has to be done - editing and so forth! Mind totally blown.
Now, the Buyer/Seller I’m working with offered to purchase several Gigs instead of one, for the whole job, so I can get additional Reviews. I said sure, if that’s fine for her. She said yes and I sent the Offers, ALL OF WHICH showed a turnaround time of 3 days. She agreed and placed all the Orders. Again, 36 hours after the Start (what is UP with people and their 36-hr nudges?!), I get a message, asking when it’s going to be done, as SHE has a time to meet. I reminded her of the timeframe, but said I’d try to be done sooner (I knew in advance that she had a “client”, but I assumed they too knew the turnaround time). Less than 12 hours later, I get ANOTHER MESSAGE - “How much longer”; I told her all the editing I am having to do on the file, as it wasn’t a straight read and said as soon as I possibly could, Finally delivered 3/4 of the files yesterday and the rest today. And then she asked, “Why’d you split the files?” !!! I responded that it was HER idea to do several Orders and as such, I wasn’t going to send a “blank” delivery on all but one. She said, “That was so you could get Reviews, not split files” !!! As a fellow Seller, shouldn’t she KNOW that you can’t just send blank Deliveries? So, about a half hour ago, she asked for the one file as a whole since she couldn’t piece it together; rather than try to tell her how to do it simply, I sent it. But now I’m wondering - CAN she cancel all the other Orders, leaving my account ruined and me getting paid substantially less than I should be? Obviously I wouldn’t agree and I’d go to CS should she try, but seeing around here how CS deals with disagreements, I have no faith that they’d side with me. But at the same time, I wonder, can’t HER account take a hit if she cancels several orders from the same person, yet keeps one in-tact?
I’m about to the point where if another Seller approaches me about an Order, I’m running for the hills!