Sellers: Friendly warning: Fiverr is now doubling mutual cancellations


#1

I just had a buyer request a mutual cancellation and when I accepted it, Fiverr gave me two mutual cancellations. I naturally emailed Customer Support, but I am letting everyone know to check your mutual cancellations to make sure they are not doubled as more mutual cancellations affect our levels.



Bruce


#2

It seems a bug in system which caused this. However i have not experienced such issue in my cancellations recently or ever!


#3

I contacted customer support, so we will see if they fix it.


#4

@hotwebideas

Thanks for taking the lead on this.


#5

Thanks VOW.


#6

The assumption that the script that prints the communication is the same one that does the maths is a bit premature.


#7

Thank you @kjblynx I was sure this was just a design glitch.