Fiverr Forum

Send a message to a buyer?


#1

Okay, so this is probably a silly question and maybe I’m just really, really slow, but I want to send a message to a buyer, but the gig has already finished and this buyer never sent me a message to begin with. Is there a way to send a direct private message? I am not finding anything anywhere to allow me to contact anyone, even the buyer. Can anyone help?



Thanks!


#2

I think you can go into your Manage Sales, and click on the link that says, “Completed Orders”. From there, go find the order you did for this buyer and click on it. There may be a link at the top of their order page that says, “Conversation with _____”, and you can click on that to send a message, or, you can scroll to the bottom of the order page, and there should be a link that says, “Having trouble with this buyer…” and I think if you click that link it will let you message the buyer after the order has been delivered.



Juli


#3

If the order is completed, you should be able to see a message on the bottom of the page saying “This order is complete. Click here to contact the buyer”.


#4

Thanks everyone! I found it.


#5

Reply to @bachas85: That’s a handy shortcut. Thanks for sharing!


#6

What if you haven’t completed an order with the person you want to contact? There doesn’t seem to be a ‘Compose Message’ button and I would like to send someone a message… They were able to contact me via messages but I can’t seem to be able to make a new one…


#7

Am a newbie on fiverr please anyone who can help me i can’t message in my inbox please it ASAP


#8

Thanks I got it


#9

It’s not possible to send a message to a buyer if the buyers don’t have any gig in his/her profile. But if a buyer contacts to you, then you can easily contact with him/her in future easily without facing any problem. Thanks


#10

Maybe the problem is in your browser. Check it in your other browser.