Fiverr Community Forum

Sending mail or contact number

I’m a new seller on fiverr. Sometimes buyers want to add their mail or contact number on their website. Recently I completed a order and the buyer sent his email to me via order page. Is it legal? Or is it safe for my account? If not, then what can i do in this situation ?

Thanks in advance .

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Though I’m also new but I believe you are safe since it’s part of the job🤔

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Buyer can share his/her mail or anything on his responsibilities.

but you don’t try to share your mail or anything against Fiverr TOS.

Be careful. Best of luck.

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It’s not safe. Don’t do it again.

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@tarekprodhan

If you have an order created with the client, it’s no problem. But most of cases that is not recommended for your account safety. I think that the contact information might be critical problem when it is real contact purpose in outside of fiverr. To be more safe you’d better more chatting there after it.

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In this scenario you mentioned above, it is 100% safe. but you must have an ongoing order with that particular buyer and this information should be shared only within the order page.

ToS reference:

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in this case, you have done it on the safer side

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@mushfiq_ayon thanks for your timing. I will never do it .

@kanggyong1 , It wasn’t for contact propose, the buyer want to add that mail to his website , that’s why he sent that .

Thanks for sharing this info. It might help both me and other new sellers.

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Sometimes If that needed. Try to take them from order page.

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As far as i know, It is not Safe.

Fiverr TOS states otherwise🤷‍♂️