Sending photo prob


#1

It says that it will take an attachment of up to 150 MB to send to my Fiverr gig person for my project. But my photo is only 13.39 MB and the Send button stays ghosted. So something is wrong. Can anyone advice? mjensen, can you tell me what I am doing wrong? Having a terrible time with Fiverr so far. No real Support or help available. Fiverr is for very smart people only I think.


#2

hi there, are you trying to send a file via the order page?

if so, have you sent more files that way? Fiverr has a secret daily limit imposed)

furthermore:

-what’s your file’s extension?
-are you sending via phone or desktop?

please send a screenshot of what you are seeing after you attach the file.


#3

I am just sending her a message, one of several that I have sent, and I am attaching the photo link to the message, using the link symbol at the bottom of the message window. Isn’t that the right thing to do? And thank you so much for replying.


#4

I am sending via my laptop email, Outlook Express. All my messages with her are the same way.


#5

http://forum.fiverr.com/u/frank_d frank_d
August 16

hi there, are you trying to send a file via the order page?

if so, have you sent more files that way? Fiverr has a secret daily limit imposed)

furthermore:

-what’s your file’s extension?
-are you sending via phone or desktop?

please send a screenshot of what you are seeing after you attach the file.


#6

Hi frank_d: thanks for your kind help offer. I did it again and the Send button worked fine this time. I noticed before that sometimes the Send button is ghosted out and sometimes it works. Fiverr seems to have many problems like that. I have to get used to it all.