About a week ago I received an order for a translation: I managed to complete it about 2:30 hours after I received the order itself, but my costumer immediately replied telling me that some sentences made no sense. I had already checked the document before the delivery, so I checked it again and found nothing wrong in it. I asked him if he could tell me what the presumably wrong sentences were but he didn’t give me a specific answer, he just replied with “mostly the second part of the document”, which was a rather useless reply.
Once again, I re-checked the document, modified a few words and just a sentence in the very last paragraph, then re-sent him the document and told me that I was willing to do another revision ONLY if he told me what the non-sense parts of the document were.
I received no reply: the next day the order was completed and he gave me a 3.7 stars review saying “Thank you for your help”
Have I done something wrong?
I’m also having a few problems with Fiverr in general as now my Orders Completion is stuck at 86% despite I delivered all my orders in time, and my Response Rate is 75% (I have deleted a spam message from another person).
Along with that, my personal balance shows to be less than what I should have right now, but it is correct on the Fiverr App for cellular phone.
Things haven’t gone way too well