If you are not using the forum to get tips on how to make $1M in 7 days and withdraw same week, how to deal with a$$hole buyers, or how to promote your gig, definitely you’d be looking for tips on how to avoid bad experience either with buyers or customer service. Bad experience could be gig removal without notice or anything else.
You are not invited to call out the name of the person who attended to your request. However, you can share your ugly experience here for other sellers to be aware of them. It is worth reading other people’s experience with the CS before posting your request just to help you avoid stories that touch.
Fiverr is a marketplace for both buyers and sellers, and there should be no favoritism whatsoever.
My ugly experience with CS is when they gave a buyer the chance to go away with my money despite the fact that i presented all the evidences of completed work and previous conversations.
What is your own experience? Can we really call them to order? Without good sellers, fiverr would be nothing. So why making things hard or even supporting buyer to humiliate sellers?