Fiverr Forum

Sharing Personal data with buyers

Hi.
There are buyers who ask for whatsapp or mobile number or email address because they want to forward data or discuss on phone about the project. Is it legal on fiverr to share that data for the sake of the project? Some clients just donot want to write, they want to talk.
Thanks

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It’s not legal. It can and will get you banned and any buyer asking for this information is a scammer. They don’t want you to work for them. They want your personal contact information so that they can harras you, sell your details on the dark web to opportunist cannibals, and cast black magic spells on all your loved ones.

Say no and move on.

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That is scarey! :ghost: :japanese_goblin: :japanese_ogre:

image

This is cuter.

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No you will get banned if you do that.

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Yes! I had on couple of occasions asked my clients to provide video recordings of their webcam/desktop if they are comfortable that way. They did and the followup communication was comfortably in words.

But wanting to communicate via Skype/Phone is big no-no and you must tell Buyers as such.

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Now there is another user. I checked her joining date and she joined a week ago. She is insisting to communicate via teamweaver because she would not share her confidential data with anyone on fiverr. She claims she had a word with customer support and that its quite legal to share teamweaver details.
Confused again. :slight_smile:

When in doubt always Ask Customer Support!

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In addition to what @nikavoice said, when asking Customer Support for advice, also send them the screenshot of your conversation with that buyer, and her Fiverr ID. Just in case. :slight_smile:

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Just do it.
The final result will be that Fiverr gets rid of another user who didn’t read the TOS and started a new topic on the most basic question.

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Yes @catwriter . You are true. I shall do that with screenshots

Lolx… Well said :yum: