Fiverr Forum

Shipping an order out?


#1

Hello,

I am a new seller on Fiverr and my first order requires that I ship the physical project to Michigan. I understand that when I am done with the project I can upload an image to the buyer and hit Deliver now, however I have no idea where to begin the process of shipping this out to him. Do I go through the postal office/USPS? If you could please tell me step by step how this shipping process works I would GREATLY appreciate it!

Also, do I pay the shipping costs or does my buyer have to pay it??
Best,

Richere


#2

Hello! This is your job to find out all of this and would hopefully have some shipping experience already.

You should have the buyer pay for shipping costs unless you want to pay it yourself. All of this is your decision to make.


#3

I don’t have any shipping experience and I am currently looking on the USPS website to see how all of this works. I’m still a little confused.


#4

You put it in a box, go to the post office and mail it.


#5

Seems easy enough. Thanks!


#6

They can answer your questions at the post office. You need to have a signature on the delivery where they sign for it or they can say they never got it.


#7

Good to know, thank you for that tip! What’s this about a tracking number? Is that given to me…?


#8

I’m not sure. If you send it by UPS or Fed Ex they give you a tracking number but for the post office it might cost extra. It would be good to have one.


#9

If you check the Terms of Service at the bottom of the Fiverr main page there is a section entitled “Shipping Physical Deliverables”.


#10

You will find out that shipping things costs money, probably more than you thought, which means you will get less for your work. So you should have some way to add this cost to your services.