Fiverr Forum

Shipping commission


#1

Why does fiverr take a commission on shipping? That’s ridiculous? They don’t ship anything, I understand paying them 20 percent from profit for hosting the gigs and providing a marketplace, but I’m losing money on shipping! It costs me 8 dollars to ship anything so then fiverr takes some and I’ve ended up making a loss.


#2

Fiverr does not take any money for shipping from the seller. The cost is transferred directly to the buyer. If you charge $4 shipping, the buyer is charged $5 shipping so Fiverr still technically gets 20%. Your shipping cost is really 80% of what the buyer is charged.



I’m guessing that you have not actually had this happen yet.


#3

Let me explain. If it wasn’t treated the same, some sellers would try to cheat the system by encouraging people to buy a gig they want from another gig they “don’t”.



And, of course, if you have a merchant account and someone charges a purchase with you, they pay the same merchant fees for shipping prices. So this is regular and ordinary. It is only Fiverr’s percentage that may seem high.