Fiverr Community Forum

Shopping Balance - WTF?

Ok so I had the Seller cancel me so I have had to open to a dispute to get my money back… it seems when I do get the refund it goes on to my Shopping Balance and not my card! Why is this??

If you check the Terms of Service at the bottom of the Fiverr main page you will find all the details regarding refunds. It is all explained in detail there.