A buyer left me a 3.7 star review this morning. Normally, anything less than 5 stars, I’ll send a message letting them know I’m happy to help if they have any questions (sometimes people have trouble seeing my changes, don’t know the difference between the two files I send them, etc.).
No, I do not beg for them to change the review, or offer “extras” trying to bribe them to do so – I never even mention the review, I just offer further assistance.
But this buyer left both a 3.7-star review and a tip? They also rated “buy again or recommend” as 5 stars. 99% of the time, communication is always marked 5 stars for me…I’m just so confused!