Hi there, long time listener, first time caller!
I’ve been on Fiverr a few months now, just awaiting the mid-month assessment and I’ll be moving up to Level One having completed about 45 gigs successfully.
I normally do proofreading and editing, but had a customer request that I come up with two sentences to put on little gift cards for Mothers Day. I agreed a price and provided 6 sentences. They came back and said they wanted each sentiment to be 3-4 sentences long. No bother, I again completed this and gave them a half dozen choices.
They accepted my delivery, but have come back again to say that they could have just googled phrases, and that if I don’t come up with something more ‘special’ they will request a refund. Looking at the examples on their website, my suggestions are in better English (they are not a native speaker) and as sentimental.
I don’t want to ruin the good reviews and ratings I have, but I feel like I have fulfilled my end of the bargain. What do you guys think I should do?