Hey everyone, I recently got a pretty unfairly bad review from a buyer on my gig. It really disapointed and frustrated me.
There was this buyer that contacted me asking for quote for his order. I said what was the price (55$) but the buyer said the price was to high for him. I understand, I haven’t had money for a long time, I want for people that have less money or live in countries where the coin value is much lower value to still be able to have access to my work. As long as it doesn’t become a norm I don’t mind dropping the price a little. So I did, after some discussion I agreed to do the work for 30$. After the order was active the buyer than started asking for extra stuff that I don’t offer, like send separate layers of the image and stuff like that. And, although I don’t offer that, I honestly don’t mind, it’s not that much more work anyway. But of course it was already making me frustrated because, for someone who is knowingly paying way less than the standard price, he sure is making some demands. But alright, I’ll do it.
Overall the order went smoothly enough, I did everything I promised and with good quality. At some point I even re-did the character he wanted because he just changed his mind about the design. He was always with a very demanding attitude as well, but I didn’t let it affect me and kept responding with a positive attitude.
Then I delivered, on time, buyer did not ask for revisions, just accepted it. I write my 5 star review “Nice experience” which most of the time means, “I didn’t like it that much but it wasn’t too bad either”.
And I get a 3.3 review… Wow, thanks, really glad I helped you out now. And the most absurd thing is that he doesn’t even complain about a single thing on his written review, just gives me a bad review because he’s in a bad mood or something. Who knows.
I don’t know if I should respond to this review or not. In one side I think it’s a pretty unfair review and I feel like I should defend myself, in the other side, I don’t want to look like I’m whining about it.
What do you think?