Hi Doers, Can someone please explain to buyers the difference between a revision and a cancellation. I think the main reason while the revision option was, is for delivered order to be improved. I belonged to the Programming and tech category and this has always been an issue with buyers. Web designers are not magicians and it takes a lot of effort to actually turn a buyer information into a compelling web design and most web design clients on Fiverr don’t even provide a mockup design of what they wanted. An example of client requirements here: “The visitor should be taken through an interactive journey which brings him/her through our suite of solutions and ends with a convinced visitor who wants to engage our services and complete our contact form.”. ** My reply: Kindly provide more information on how the process should work. Client response: “The web design is on you. My amateurish work is live on the site at the minute. I’ve sent you the current content but the idea is yours to build…” My response; “Okay, as the design approach is for me to decide, you may possibly need to request more revisions doing the work progress as I will be getting design ideas from blockchain site I have built in the past jobs.”.
And the first draft came back with this cancellation request: "Hi Rosy,
It’s unanimous. everyone feels my amateur work on our .io domain looks better than the draft you put forward on .com. Also, there is no evidence of your capability or draft effort on what we are after with regards to an interactive journey"
All effort put together to tell the buyer to ask for revision with details of what isn’t right and what should be improved came with more cancelation request like this: (The timeline for this gig has ended. The work submitted does not bear our minimum requirement of: “The visitor should be taken through an interactive journey which brings him/her through our suite of solutions and ends with a convinced visitor who wants to engage our services and complete our contact form.”).and this (Please accept the cancellation as promised so we can move on. I have no time to lose. I need to appoint a new designer immediately. Thank you.).
How have you been dealing with your web design clients here on Fiverr? I’m really curious if I have to put some things into practice