i opened a support ticket on january 24th 2017 to report that one of my regular buyers cannot see my messages to him and i cannot see his messages to me. we both could read them in our email notifications, but on fiverr, they disappeared. so after a couple of weeks with support telling me it was my imagination, they finally said they’d forward the issue to the technical team. that was SIX WEEKS AGO and that was the last i heard from support.
and now i don’t even get email notifications from him, just the first couple of words on my message preview, so i’m kinda missing out on income. and support is ignoring me.
i don’t know what else to do, other than to come here and spout off about it. any ideas?