I upload a file for delivery as SketchUp file and my clients download it as a txt file. SketchUp can’t open txts. This is causing major issues orders, to the pint where I might have to shut down my gig if I can’t find a fix. Does anyone else have this problem? If so, how can it be fixed?
I have that problem too and I can only think that the answer is to use a ZIP file, so I will try that and report back. I think it might be a block put on during the review period until the order is complete.
I gave a workaround to this kind of issues. Simply upload the file then click it when the download begins on your side, cancel it then right click on the cancelled download and copy link then send it to your buyer. Or try using we transfer.