I upload a file for delivery as SketchUp file and my clients download it as a txt file. SketchUp can’t open txts. This is causing major issues orders, to the pint where I might have to shut down my gig if I can’t find a fix. Does anyone else have this problem? If so, how can it be fixed?
I have that problem too and I can only think that the answer is to use a ZIP file, so I will try that and report back. I think it might be a block put on during the review period until the order is complete.
I gave a workaround to this kind of issues. Simply upload the file then click it when the download begins on your side, cancel it then right click on the cancelled download and copy link then send it to your buyer. Or try using we transfer.
Try to save the file to a drive. And then you can download the .skp file. (I saved it to One Drive, it saved as a .skp file in the OneDrive.)
You are replying 3 years later. Maybe you didn’t notice.
The moderators don’t like to see old posts resurrected.
I’m seeing this almost a year later you and it’s still useful. I still don’t have my answer though. What are my other options to opening this files that get downloaded as txt? The person I hired was able to send me files and I could open them up in Sketchup but now I’m unable to.
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