I am not usually the one to complain, but it looks like more and more buyers ignore completely what I have to say in the updates and messages I send. They are then angry with me because I don’t deliver what they want.
I usually ask for additional info if needed, I ask questions layered nicely on the order page. When they don’t answer on time I try to deliver their order with whatever info they already send while I resend the questions to improve the order.
After 2 days I get a redeliver notice with a short message: “I don’t like it”. Of course once again they ignore the questions which I asked about their order.
It’s getting very frustrating at times. Do you have these kind of buyers? How do you usually handle them?