I have worked hard, like much of you guys to keep my ratings up. But this one customer ordered a extra fast delivery at the worst possible moment. Despite the fact that I have in my description -in caps- “please contact me before placing your order.” (I’m mentioning this even tho I was basically told by CS rep. That what is in my gig description isn’t binding. So I don’t know what’s the purpose.) (If needs be I’ll direct quote later). Added to that a customer not long after placed an order -which appeared to be an attempt to low ball- wasn’t responding. I had to cancel the clock was ticking!
Now fast forward some months because I decided I should take a break. I’m at a 4.7 due to the above mentioned. Now don’t get me wrong I’m greatly appreciative of this platform and recent customers that I’ve been doing business with. I’m up to 4.8 and also a level one again. But at the same time my top gig (now at 4.6) hasn’t recieved any orders since those incidents and overall new customer request are slower than ever.