I sell Building wordpress sites ,Over the past few weeks I have had 4 orders that start off well a conversation about what they want doing etc.
Then when they place the order they type rubbish in the requirements section so the order starts.
Then over the next 3 days they do and say anything to not give me the details for the login for wordpress.
The last few orders I as a seller cancelled the last 3 orders I have kept open and send reminders for the information ,and every time I get back yeah yeah I will send tomorrow.and of course it never happens .I now have a order late by 17 days .
Which of course I’m not losing any Money but losing my rating which has been on the border of going to level 1 for two month’'s.
I’m sure I can’t win If I cancel theses order’s or if they are late I get penalized.
This problem would be solved if Fiverr added a option for me as a seller to agree that I had everything to start the Gig.
As it stands my account is well above the requirements to reach level one ,except for order completion is 85%.
Any advice would be appreciated as Fiverr is my only form of income since losing my job last year.
Thank you for your time