I had really hoped that I wouldn’t have a reason to post in this category, but here I am.
The one thing that’s most amazing to me, is that I’m surprised by anything, anymore.
Buyer didn’t put any information in the required information questions, didn’t reply to 2 messages and then leaves a 3.7 saying that delivery was not as described. I politely thank them for their honesty and ask how I could improve the product [nothing said about feedback or anything else]. Buyer says they were expecting an email they could copy/paste when the gig clearly says that’s not what the gig is.
So I copy the text out of the description, tell the buyer, hey, no biggie, but here’s what it says. Regardless, I’m happy to write you an email that you can use.[something I would charge much more for but willing to do for this guy] First I need to know these 3 things and I’ll send you something amazing.
People’s pride blows me away
Thanks, here’s your soapbox back