Fiverr Community Forum

"Something went wrong, please try in few seconds" when setting thumbnail

I’ve just updated my Gig’s video and select a new thumbnail, but It’s been showing “Something went wrong, please try again in few seconds” for 2 days.

6 Likes

I’m experiencing the same situation. Can anyone help?

2 Likes

amigo yo tengo el mismo problema, yo le mande un mensaje al servicio de asistencia de fiverr y todavia no responden, pero estoy seguro que pronto lo tendra que arreglar.

2 Likes

Por favor, avíseme qué soporte le responde

Please follow fiverr roles and make video.
Thanks for share your problem

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I guess this bug don’t have any issue with rules

I also face the same problem few days ago . But it still available. I also contacted with fiverr support.But they take 10 days to solve my problem.Then i deleted my gig video.

So what we should do next? Is there any solution want to suggest please!

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a mi ya me funciona el boton de vista previa, si todavy no te funciona habla con el soporte

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Hi @cristiandaniel1, It also works with me now. I got my thumbnail. Thank you

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UPDATE : Problem Resolved
I can change my thumbnail now you should try for once again.

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Hi. yes, It works with me also. Thanks for notice