Fiverr Community Forum

Something wrong with fiverr app

I’m noticing a bug in fiverr app aince long and i even reported it on google play. Whenever a message arrives and it notifies me i click on the notification and it open apps.even after reading the message it shows that message is unread unless i get on my pc and read the message again.
My response time is 1 hour but my response rate is dropped dramatically due to this issue to 89 in a week and on 15th oct its evaluating and will demote me.
Please help