Fiverr Community Forum

Spam Message, Reply First or Just Report it?

Hi Everyone…,
So…, my response rate drop from recently…,
from 100% to 92% in single day…,

It seems because i didn’t reply two spam message and directly report and block them as spam.
It’s weird…, because i never got my response rate down when i do this before…,
So…, I learn my mistake: just incase to be safe…, i think we must reply at least once to every new message.

Still contact CS about this matter…,
Hopefully they can help me solve this problem…,

5 Likes

I usually reply with ’ unfortunately I can’t help ’ then report

3 Likes

After reading on the Forum that other sellers response rates dropped due to not responding to spam, I always do now. I have made a quick response to make it easy to reply.

2 Likes

You can report those replies

I think you will contact the Fiverr TOS. Because If you reply It going to Against you. so Contact Fiverr

You can report such replies as spam! No worries
!

He knows he can. He’s asking if he should respond first.

I do. Just with a template “no thanks” to protect my ratings