Spam messages will affect my response rate?

[sabbirhossain96]

Today I get a Spam message. But I didn’t reply . Fiver clearly shows there it will not affect on my response rate.But I have shown there one of forum member posted a post that he got demoted for not replying to spam message. What will be the best solution for spam message

[hanshuber16]

You should contact CS. That’s the only thing you can do. :thinking:

[sabbirhossain96]

If I reply them later,does it affect on my response rate?

[hanshuber16]

If I reply them later,does it affect on my response rate?

Since this is a spam message, it should not affect your response rate even if you don’t reply to it. However, sometimes, it gets bugged and it affects your response rate. I don’t think it is going to help if you respond to the spam message after it having already affected your response rate. You just have to contact CS.

---

However, in the case of normal messages, you have to reply within 24 hours for them to not affect your response rate.

If you do not reply within 24 hours of receiving a normal message, it will affect your response rate.