I have created 3 tickets (email request for help, since this is the only help option the site offers) over the last 60 days. I instantly (because it’s automated) get a reply they team is working on it… ha yeah right.
I have replied many times to my 1st ticket, no response. Weeks later I open another ticket, same song and dance. I reply to that ticket, still no response. I created another ticket. Would you be surprised to learn I have yet to hear back, shocker right?!!
Then as I’m cancelling my account I stumbled across this forum to my surprise it’s quite active. Before I fold up shop, let’s give this a whirl shall we?
- Why are so many users on this site spam/bots? Out of 100 people seeking for my help, 100 are spam and their account is instantly removed. So that tells me they “fiverr” does have people working for them actually. But they are just unequipped with responding to user questions/concerns.
1a. If they are actively removing all those spam accounts, then why in God’s green earth can’t they respond to my now 3rd ticket request to them for help?
Clearly, this is not the best avenue for me to make money as I can only imagine an actual dispute (regarding money) getting resolved by any leadership team of this so called company…