Fiverr Forum

Specific amount to refund


#1

Is there an option to refund the buyer the specific amount? I only need to refund the extra gig he ordered not all gig.


#2

There is no such option


#3

I see. is there any way to resolve this problem? I don’t wanna cancel the whole gig because it’s already done.


#4

Your buyer can place a new order for the correct amount, you deliver, he marks it as completed, and then you refund the old order.


#5

Thanks for the idea. Maybe I just send him a custom offer for the specific amount so that he won’t be charged again with the transaction fee.

Does refunding buyer means cancellation of the order right?


#6

Yes, it means cancellation.


#7

May be fiverr got this suggestion more than 100 times in a day.
But we badly need it.
For now you have to cancel the order.
NO WAY FOR PARTIAL REFUND THROUGH 1 ORDER


#8

There is no option for that, you can contact the CS on that.