Cafe Coffee Day (CCD) is the Indian version of Starbucks, and Starbucks is Starbucks. There’s a CCD in every upscale area in Bangalore, including one that’s about 100 meters from my house. We still don’t have that many Starbucks in India, there is one that’s about 3 kms from my house.
So yesterday, I decided to compare the two. I went to both CCD and Starbucks and ordered a Cappucino Tall. At Starbucks, this costs $3.31 and at CCD, $2.3. But since there aren’t that many Starbucks in India, the one I went to was overcrowded - I really had a tough time getting a place to sit, especially on a Sunday evening. With CCD, you will always get a place to sit, that’s never a problem. In fact, the seating arrangements are actually better at CCD - better chairs, better furniture.
As for the quality of the coffee - there was no difference whatsover. You get the same Cappucino in CCD that you get at Starbucks, but since Starbucks is an international brand, the coffee costs more in Starbucks. But the Starbucks baristas are better educated, speak better English, and are paid much better. CCD employs young people from poor families and trains them, which is a good thing too.
Well, that’s my expert analysis.