Fiverr Community Forum

Still manual cancellation effect to level state and rate?

Still manual cancellation effect to level state and rate? Some bad clients order and then submit his requirements so

if I cancel so much, will effect to level state and rate yet?

fiverr claims that mutaual cancellations didn’t hurt your ratings but this will lower down your gig rankings.

As I know if it’s a mutual cancellation then it won’t affect your cancellation ratio, so if you ask for a cancellation and your buyer agrees then it won’t affect your cancellation ratio.

Don’t do forced cancellations, and don’t be late. When you’re late, Fiverr gives your buyers the option to click a button and cancel the order, if that happens, it lowers your rating tremendously. Other than that, mutual cancellations are perfectly fine, and they protect you from bad reviews.