Still Pending Clearance: Over 19 Days


Hello there,

I’m having a problem in my revenue clearance. I’ve completed the order and it has been marked as complete by the buyer, but it is still showing pending clearance in my sheet and hasn’t appeared in the “Available” tab. It had to get cleared on the 16th of December, but it hasn’t gotten cleared still today. The bar has fully filled. Please help, Thanks.


Contact Customer Support. That is not normal.


Reply to @cheezees: I tried resolution center, but it’s not working on it. Should I email them my problem?


It is happening with all the orders now :frowning: