Fiverr Forum

STOCK Premium quality image


#1

i get an order, where buyer placed an order and he also ordered for the STOCK Premium quality image.

I want to know who will get the money i or the fiverr?

But my buyer don’t want to use it and decided to give that money to me. So, is there a way i can give the money back or i can have it?


#2

@ahsanulhaq Support cannot (automatically) do partial refunds so your best bet is to submit a Support ticket explaining it to them. http://support.fiverr.com/hc/en-us/requests/new


#3

It would seem as though this extra is a tip for you :smiley: Normally, when this extra is ordered, it’s money that goes to you. Did you add a different image for the buyer? Just be sure that the buyer is 100% sure that they want you to have that extra $10.

-Tim @ Easy Media