Fiverr Community Forum

Submit customer service ticket

Seller refuse to cancel the order. How do I submit a CS ticket?

Here is the link: https://www.fiverr.com/support_tickets/new

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However, much of the time, CS will say to work the issue our out with you seller. :neutral_face:

There are rules for cancelation. CS won’t help you if you don’t have a good reason.

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CS cancelled my order. Less than 30 mins after I submitted the ticket.

Then you must have had good reason. :wink: