Fiverr Forum

SUCCESSFUL Fiverr ID Verification: Here's what you need to know


#63

@lanamahmoud89 I am sorry that it didn’t work out for you. Did you go through the entirety of the first post of this thread? I have given several suggestions on how to succeed in the verification process. Here are some excerpts from that post that might be of help to you:

If, despite trying the above-mentioned techniques, you’re unable to succeed, your only hope is to contact CS and get it sorted out with them.


#64

I thought so too, now I have to verify. No, I am taking my Sunday off.

I have an inquiry,

  1. Must the ID’s country of issue match the fiverr profile country? I travel quite a bit, and though I am back home, my profile country still shows a different country.
  2. From the time I got my IDs - PP, NI, DL - I have grown a beard - not very huge as I have been through Airports with no hiccups and have had several ID verifications that required taking a selfie and picture of my ID successfully.

I am just wondering, considering the horror stories around the platform.

Thank you.


#65
  1. Should I enter to read the message from my phone’s browser and do all the steps from my phone?

  2. When will I be asked to verify my identity?


#66

Verification is completed on a mobile device.

You can never know, you will one day see the notice when you login to your account.


#67

I am not 100% sure about this, but it shouldn’t matter, imo. The ID verification is just a facial ID scan.

That shouldn’t matter at all (logically at least). Not unless you have undergone an extensive facial reconstruction surgery of some sort, too. I wouldn’t be surprised if it worked even then. :wink:


#68

thank you very much!!!


#69

Thank you. I will give it a try. Am already getting hyped for life outside Fiverr, just incase…:slight_smile:


#70

It worked. Got verified in less than 10 seconds.

They asked for my passport which is due for renewal in 2 months, it has a 10-year-old photo. I honestly felt my current look is different from that of my passport.

I think every Facial recognition algo should match a face with a photo stretching years.

For those yet to verify, use a phone with a high-quality camera. You need pixel perfect images. I used the back camera instead of the selfie camera - back cameras are better.


#71

Or you have a phone which has a bad quality front camera and a good rear camera. :wink:


#72

I think a Samsung S9+ has a great front camera.

But, I just did not want to take the chance. I got someone to take the picture instead of a selfie.


#73

It does indeed. But I don’t think they would reject the photo even it was taken from the front camera. I wonder why some peoples does get some issues and other just gets verified in minutes. And on the other hand side, I never received this verification thing or somehow I am already verified. :sunglasses:


#74

No, you are not verified. Don’t worry when your time comes, you will see the dark notice on your account.

I think it is the quality of the images they take. It is not a manual verification where someone has to compare the two photos.


#75

Oh. Great thing to know. Thanks for the information. :hugs: