Finally i have done this verification process successfully. I think it doesn’t matter what phone you are using. it was only 4 days left to verify when i was tried last. fortunately it woks and i have verified my id through this process.
I don’t know what was the fault before, i want to suggest to all of the victims of this problem to try everyday one or two times at least. it can be done one day before the validation time.
have got many suggestion from various sources, but nothing is works unfortunately. with my real experience it’s possible to verify smoothly with scanned copy of ID and also no matter what phone you are using, just need to care about camera(a good quality and clear Image is enough, it’s not mandatory to use iphone or something…).
And also, a CS’s guy is help me to stay positive and not to be frustrated as i was getting depressed at all!. but i’m very happy after solve this.
I hope everyone will get rid from this matter.
All the best.