Okay, this is new.
All the orders are custom offers that were discussed beforehand. All the buyers accepted, put either “thank you” or “as discussed” into the requirements form and that was that. The orders are in progress, I haven’t received any new comments that I need to address (when such a reminder would usually pop up).
I contacted CS, they told me to log out, clear the cookies, the usual stuff. I did all that and it’s not helping. Any advice? It’s getting on my nerves, I don’t need two timers for each order, one next to another.