Hello Forum Member,
Hope you are all doing great. Suddenly I got this Notification message from Fiverr that My Order was cancelled by the Mutual Agreement. That time I was on my Phone. When I try to see what happened with the order from computer, there I can see " THE BUYER CANCELLED THIS ORDER AND FUNDS WERE RETURNED TO THEIR BALANCE". Whereas Buyer gave me $20 tip for my work. Because he was happy with my work.
I or my Buyer did not make any cancellation request regarding that order. Also I can see the buyer account is not exist in Fiverr any more.
Can anyone here please tell me why this was happened. From now I am afraid that if this will continuously happen I even seller will be really sufferer. For that order I worked 5 days even I updated my Buyer website contents after completed the order.
Is there anyone who faced this problem? If yes then what solution you got and what I should expect?
I contacted with support team for this issues.