Suddenly lost sales


#1

I started this gig this year and got a lot of success. Last month I made A LOT of sales, I was ranked at first page sometimes even in first line. Then due to some misunderstanding between me and a couple of customers I got 2 negative reviews in the mid of last month (out of 100 positive reviews). It didn’t affect much at that time but I haven’t made a single sale this month. Can somebody tell me how can I recover?

Link to my gig:
https://www.fiverr.com/lunarmedia/make-your-logo-alive


#2

Your recent delivery was 19 hrs ago and you have 1 order in the queue. Looks like business is picking up so don’t think you need to worry too much.